Junior Support Engineer
TRIXTER is one of Germany’s leading animation projects and visual effects studios, offering a wide range of high quality services in digital production for motion pictures and TV. We are proud to have worked on international feature films and series such as Marvel’s The Avengers, Avengers: Age of Ultron, Captain America: Civil War, Iron Man 3, Captain America, Ant-Man, White House Down, Cloud Atlas and Wolfblood.
TRIXTER is currently looking for a Junior Support Engineer. To start as soon as possible. Location: Munich or Berlin, Germany
Type of contract: Full-time
Provide Help Desk Support.
Take user support requests and take measures to fulfill requests.
Troubleshoot and resolve technical issues.
Manage resource usage on the compute cluster
Administer desktop computer hardware and systems (Centos,OSX,Win), security updates
Maintain user accounts and related systems.
Create and maintain related documentation/wiki.
Troubleshoot and solve problems reported by users.
Evaluate and modify system’s performance.
Identify user needs.
Good verbal communication skills in English. German is a plus.
Technically curious and detail-oriented.
Familiarity with troubleshooting hardware and software on Desktops and Laptops
Must be enthusiastic and focused with a ‘can do’ attitude, and ready to work in a quality
Great communication and problem solving skills
Ability to work well within a team
Good English language skills
EU citizenship or an existing German work permit
What we offer:
A friendly work environment.
A chance to be work with an experienced team with diverse qualifications.
Experience working with cutting edge technology.
Please send your CV and your earliest commencement date by email to email@example.com
We are very much looking forward to meet you!